Serviced apartment software

Serviced apartments that run without a security desk

Long-stay buildings have the operational load of a hotel and none of the staffing. Visitors arrive at all hours, maintenance requests come in constantly, and access has to be controlled for residents, guests and contractors alike.

Guestiefy handles the building's operational layer digitally. Visitors are logged at entry, residents raise requests from their phones, and access is issued and revoked without anyone sitting in the lobby.

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The problem

What long-stay buildings struggle with

Paper visitor books that are unusable for audits and easy to falsify

Maintenance requests lost between a resident, a manager and a contractor

Access cards handed out and never returned

No consolidated record of who entered the building and when

Capabilities

What the platform covers

Digital visitor management

Visitors check in by QR or ID at entry, with a searchable record ready for audits.

Smart intercom and access

Video intercom and app-based entry, with credentials issued and revoked centrally.

Resident request channel

Maintenance and service requests raised in-app, assigned to a contractor and tracked to completion.

Surveillance integration

Camera coverage feeding the same record as the visitor log, so an entry and its footage sit together.

Parcel and delivery handling

Log deliveries on arrival and notify the resident automatically.

Billing for long stays

Recurring charges, utilities and extras billed on a monthly cycle rather than a nightly one.

Related modules

Modules for building managers

Visitor Management

Every entry and exit logged digitally, ready for audits and reporting.

Surveillance

Site-wide camera oversight, connected to the same guest-safety records.

Guestiefy IoT

Smart locks, lighting, thermostats and sensors reporting into one dashboard — with energy use tracked room by room.

PABX Solutions

Smart call routing across every department, with recording, mobile extensions and live call analytics.

Questions

Frequently asked

Can this replace a paper visitor book?

Yes. Visitors are logged digitally at entry with a timestamped, searchable record suitable for audits and compliance.

Does it handle monthly rather than nightly billing?

Yes. Long-stay billing cycles, recurring charges and utility pass-throughs are supported.

Can residents raise maintenance requests themselves?

Yes. Requests are raised in-app, routed to the right contractor, and tracked to completion with a record for the building.

Does it integrate with existing access hardware?

In many cases yes. Where the existing hardware supports integration, we connect it rather than replacing it.

Serving operators across Asia and beyond

Guestiefy is deployed with properties in the Maldives, Thailand, Singapore, Sri Lanka and Cambodia, alongside the wider Asia-Pacific region, the United States and Europe.

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